Why Clients Love Us
About Us
Welcome to Shop Tev your one-stop destination for high-quality kitchen appliances delivered right to your door.
Shop Tev® is a premium quality appliance brand developed by Trading Edgeview Global Limited We are Abuja-based company removing the barriers between people and technology to create a seamless digital future.
Founded In 2022 with a passion for cooking and innovation, our mission is to make every kitchen more functional, stylish, and enjoyable. Whether you’re a seasoned chef or just getting started, we believe the right tools can transform your cooking experience and we’re here to help you find them.
Why Shop With Us?
Top Brands & Trusted Quality
We partner with the most reliable brands in the industry to offer appliances that are built to last and perform at their best.
Curated Selection
From Air Fryer and Blenders to Slow Juicer and smart ovens, our team handpicks every product to ensure it meets our high standards for performance, durability, and design.
Customer Centric Service
Your satisfaction is our priority. Our friendly support team is here to help with expert advice, fast shipping, and hassle-free returns.
Affordable Prices & Exclusive Deals
We believe everyone deserves a great kitchen, so we work hard to bring you competitive prices and regular promotions.
At Shop Tev, we don’t just sell appliances we help you build the kitchen you’ve always dreamed of. Thank you for choosing us to be part of your culinary journey.
Delivery & Returns
To deliver your favorite products, we have become partners with the most reliable Logistics companies. We are ready to entrust them with your orders and We are always on your side if something goes wrong.
We will be happy to assist you for eligible returns, with a return instructions and the return shipping address. If you need a return or exchange, send us an email so we can discuss a replacement.
Shop Tev Company Policy
At Shop Tev, we are committed to providing an exceptional shopping experience while maintaining transparency, integrity, and respect for all customers, employees, and stakeholders. Our company policies are designed to foster a safe, inclusive, and efficient environment for everyone. Below is an outline of our core policies:
1. Customer Satisfaction Commitment to Quality: We ensure that all products sold on Shop Tev meet rigorous quality standards. We believe in delivering products that are both durable and reliable.Return & Refund Policy: We accept returns within 30 days of purchase for most items, provided they are unused, in their original packaging, and accompanied by the original receipt. Refunds will be issued to the original payment method.Customer Support: Our customer support team is available to assist you with any issues or concerns. You can reach us via email, live chat, or phone.
2. Shipping & Delivery Shipping Times: We strive to process and ship orders within 1-3 business days. Delivery times vary depending on your location and the shipping method chosen at checkout.Free Shipping: Free standard shipping is available on orders over a certain amount (as outlined on the website).Shipping Damage: If an item arrives damaged, please contact our customer support team within 7 days of receipt for a resolution.
3. Privacy & Data Protection Customer Privacy: We value your privacy and are committed to protecting your personal information. We only collect necessary data for order processing and communication. Your data will never be shared with third parties without your consent.Secure Payments: All payments are processed through secure payment gateways, ensuring your financial information remains safe.
4. Ethical Practices Sustainability: Shop Tev is dedicated to minimizing its environmental footprint. We are committed to sourcing products responsibly and working with manufacturers who share our values of sustainability and ethical practices.Fair Labor Standards: We prioritize working with vendors and suppliers who maintain fair labor practices and provide safe working conditions for their employees.
5. Code of Conduct Respect & Inclusivity: We promote a culture of respect, inclusivity, and diversity. Discrimination or harassment based on race, gender, religion, or other protected characteristics will not be tolerated.Fair Treatment: Employees, customers, and suppliers are treated with fairness and respect at all times. Any form of abuse, intimidation, or unethical behavior is strictly prohibited.
6. Product Pricing & Promotions Price Transparency: Prices listed on our website are final and include all applicable taxes and fees. Any changes to pricing or promotions will be clearly communicated on our website.Discounts & Offers: Shop Tev reserves the right to alter, end, or modify promotional offers at any time. Discount codes may have specific terms and conditions that must be followed.
7. Intellectual Property Copy right & Trademarks: All content on the Shop Tev website, including logos, product images, descriptions, and branding, is the property of Shop Tev. Unauthorized use or reproduction of this content is prohibited.
8. Conflict Resolution Dispute Resolution: In the event of a dispute, we encourage customers to first reach out to our customer support team. If a resolution cannot be reached, mediation or legal avenues may be pursued, depending on the severity of the issue.
9. Policy Changes
Shop Tev reserves the right to modify or update these policies as needed. Any changes will be reflected on this page and communicated to customers via email.